VTG will be making its digital services available on a platform under the name traigo. traigo will become our customers’ central interface for digital fleet management in the future. For us as a company, traigo represents a systematic continuation of the digitalization path that we have been pursuing for several years. With the launch of VTG Connect in 2016, we had already begun to digitalize rail freight transportation, thus laying the foundation for today’s developments. The dataservice includes several functions, such as wagon tracking, information on transport incidents and load statuses, which will also be available via the traigo platform in the future. Just like VTG Connect, traigo embodies the company’s “Connecting Worlds” vision, as it stands for the merging of the analog and digital worlds, as well as for the link between the various players in rail freight transportation.
Range of functions – applications for smart rail freight transportation
traigo offers customers a range of digital products. Customers are able to access contract data and retrieve information about the wagons they have hired in real time. In future, there will be a digital correspondent for the complete analog service portfolio of today – including the online booking of wagons and a fully digital maintenance management. In addition, VTG is taking advantage of the possibilities digitalization presents and, through traigo, is offering completely new services, such as forecasted arrival times for rail freight consignments. The range of services is expanded continuously. Existing tools are optimized and new ideas are being developed.
Open to all – collaboration with customers and the industry
traigo is not just a new product or service, it is actually a completely new approach to collaboration, both with customers and within the industry as a whole. “The name ‘traigo’ doesn’t just make you think of the words ‘train’ and ‘go’, thus playing on how dynamic logistics is. Moreover, ‘traigo’ is Spanish for ‘I carry’ – and this is precisely what we want people to associate with the new platform. It brings a whole range of useful services with it, as well as, of course, the experience we have amassed. We do know, though, that one player alone can’t change a complex system such as ours by themselves. This is why we are inviting both our own customers and the entire industry to collaborate with us. Our platform and the experiences we have made are open to all those who want to contribute to digital, sustainable rail freight transportation – so, all who want to bring something to the table themselves,” says Dr Niko Davids, VTG AG’s Chief Digital Officer. That means for example third parties will be able to offer digital products to their customers via traigo.
Learn more about traigo and all currently available applications here.